Responsible Gambling at Spingenie
At Spingenie, we believe gambling should be fun, safe, and controlled. We offer a range of tools and resources to help you gamble responsibly and ensure your experience remains positive.
Our Commitment to Player Safety
We strive to provide a safe environment where you can enjoy gaming without it negatively affecting your life. Spingenie is committed to providing responsible gambling tools and support for players who may need help.
We Support:
- Players aged 18 and over
- Self-exclusion, deposit limits, and session reminders
- Links to professional support organizations
- Tools for monitoring and managing gaming activity
Recognizing Problem Gambling
Some common signs of problematic gambling include:
- Spending more time or money on gambling than you intended
- Chasing losses or gambling to recover funds
- Hiding gambling activities from family or friends
- Feeling guilty, anxious, or stressed after gambling
If you or someone you know is experiencing any of these signs, it’s important to seek help right away.
Responsible Gambling Tools
Spingenie provides several self-management features available through your account:
Deposit and Loss Limits
You can set daily, weekly, or monthly limits on how much you can deposit or lose. These limits can be lowered at any time, or increased after a waiting period.
Time-Out and Self-Exclusion
If you need a break, you can take a time-out from gambling for anywhere from 24 hours to 6 weeks. You also have the option for self-exclusion for a longer period or permanently.
Underage Gambling Prevention
Spingenie has strict measures in place to prevent underage gambling. We require all users to verify their age and identity to ensure compliance with legal gambling standards.
Help and Support Resources
If you or someone you know is struggling with gambling, here are some resources to help:
Need Assistance?
Our customer support team is available 24/7 to help with any inquiries regarding responsible gambling and to provide assistance with using our gambling tools:
- Email: [email protected]
- Live Chat: Available 24/7